Privacy Policy

Information We Collect

This website does not offer online forms, accounts, or email submissions. The primary way information reaches Mississippi Water Damage Pros is when you call (888) 217-5329. During a call, dispatch may note your name, callback number, service address or city, and a description of the water problem so your request can be passed to an independent local provider serving your area. We ask that you share only the details needed to arrange help and avoid reading out sensitive identifiers that are not relevant to the service request.

When you browse the site, standard technical data may be logged automatically, such as the pages visited, approximate device and browser type, and general connection information used for security and performance monitoring. This data is used in aggregate to keep the site reliable and to understand which pages, such as our services or cities directories, visitors find most useful.

How Information Is Used

Call details are used to connect you with an independent local provider, to follow up on the dispatch if needed, and to maintain records of service operations. For example, if you report a flooded kitchen in Jackson or storm damage in Gulfport, dispatch shares the address, contact number, and loss description with a provider covering that community so they can confirm timing and arrive prepared. We do not sell personal information and do not use call details for unrelated marketing lists.

Independent providers that receive your request handle scheduling, pricing, and on-site work directly with you, as explained on our about page and in our disclaimer. Once your information is shared for dispatch, that provider's own practices govern how they store and use it during the job. You should ask the provider about their records, documentation, and any paperwork they prepare for insurance purposes.

Cookies and Analytics

This site may use basic cookies and similar technologies for core functions, such as remembering display preferences and measuring aggregate visits. Where analytics tools are used, they report general trends such as page views and traffic sources rather than identifying individual visitors. You can control cookies through your browser settings, including blocking or deleting them, though some site features may behave differently if cookies are disabled.

Data Protection, Retention, and Your Choices

We apply reasonable administrative and technical safeguards to protect information in our care, but no phone network or internet transmission is completely secure. Call records are kept only as long as needed for dispatch operations, record-keeping, and legal obligations, after which they are removed or anonymized. If you want to review, correct, or request deletion of information you provided by phone, call (888) 217-5329 and describe your request so it can be routed appropriately.

This site is intended for adults and is not directed to children. Policy updates will be posted on this page with a revised date, and continued use of the site after changes means you accept the updated policy. For questions about these practices, or about our terms of use, contact us by phone at (888) 217-5329, open 24 hours a day. For background on our dispatch model, see our about page or reach us through our contact page.